Shipping Policy

Last updated: October 2, 2025

At Dog and Cat Stuff, we are committed to delivering your pet’s essentials quickly, safely, and affordably. Whether it’s medicine, toys, or accessories, we ensure that your order reaches you in the best condition and on time.

Shipping Locations

We proudly ship:

  • Across the United States (all states).

  • To select international destinations around the world.

Shipping Options & Rates

At checkout, you can choose from the following shipping options:

  • Free Shipping (Standard, 5–7 Business Days) – $0.00

  • Priority (2–5 Business Days) – $10.00

  • Express (1–3 Business Days) – $30.00

  • UPS Overnight (Next Business Day) – $60.00

Shipping rates are calculated based on order value, weight, and destination.

Order Processing Time

  • You will receive a confirmation email with tracking details once your order has shipped.

International Shipping

  • International orders are shipped via DHL Express or UPS Worldwide.

  • Delivery times vary by destination (typically 7–15 business days).

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your shipment directly through the UPS or DHL website. Additionally, track your order on our website from the Track my order page. 

Delays & Exceptions

While we strive to deliver on time, please note:

  • Severe weather, customs clearance, or carrier delays may affect delivery times.

  • Certain products, such as prescription medicines, may have shipping restrictions depending on your location.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Questions?

If you have any questions about your order or shipping, contact our customer support team at:
📧 info@dogandcatstuff.com